ClearWord Privacy Policy

Last Updated: January 2026

ClearWord (“ClearWord,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and protect information when you use the ClearWord mobile application and related services (collectively, the “Services”).

This Privacy Policy applies to all users of ClearWord.

1. Your Consent

By accessing or using ClearWord, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree, please do not use the Services.

2. Information We Collect

We collect only the information necessary to operate ClearWord responsibly and effectively.

A. Information You Provide Directly

You may provide the following information when using the Services:

  • Account Information: Email address, display name, and authentication credentials when you create an account.
  • Support Communications: Information you submit when contacting us for support, including messages and attachments.
  • Donation Information: Donation confirmation details (such as amount, date, and transaction status) provided to us by our payment processor.
  • User Activity: Interactions with app features such as quizzes, flashcards, study progress, and AI-assisted questions.

B. Information Collected Automatically

When you use ClearWord, we may collect limited technical information, including:

  • Device type and operating system
  • App version
  • Anonymous usage events
  • Crash reports and diagnostics

This information is used solely to maintain app stability, improve performance, and address technical issues.

C. AI-Assisted Features

ClearWord includes AI-assisted features designed to help users engage Scripture thoughtfully.

  • Messages submitted to AI features may be processed by third-party AI service providers.
  • AI inputs are not used to train public AI models.
  • AI responses are informational only and are not intended as pastoral, theological, or spiritual authority.

3. How We Use Your Information

We use your information to:

  • Provide and operate the ClearWord app
  • Respond to support requests
  • Process and acknowledge donations
  • Send essential service-related communications
  • Improve app reliability and functionality
  • Comply with legal obligations

We do not sell personal information.

4. Donations and Payments

If you choose to make a donation through ClearWord, payments are processed securely by Stripe, a third-party payment processor.

ClearWord does not collect or store your full credit card or banking information. Stripe may collect and process personal information such as your name, email address, payment method details, and transaction data in accordance with its own privacy practices.

You can review Stripe’s Privacy Policy here: https://stripe.com/privacy

Donations are voluntary and are not required to access ClearWord’s core features.

5. Emails and Communications

We may send emails related to:

  • Account creation and activity
  • Support requests
  • Donation confirmations and acknowledgements
  • Important service or policy updates

You may opt out of non-essential emails. Transactional communications (such as receipts or support responses) cannot be disabled.

6. Sharing of Information

We share personal information only in limited circumstances:

Service Providers

With trusted vendors that help us operate the Services, including:

  • Stripe (payment processing)
  • Email delivery services
  • Infrastructure and analytics providers

Legal Requirements

When required to comply with applicable law or to protect the rights, safety, or integrity of ClearWord and its users.

We do not share personal information for advertising or profiling purposes.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Provide the Services
  • Fulfill legal, accounting, or compliance obligations
  • Resolve disputes or enforce our policies

You may request deletion of your account and associated data by contacting us.

8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

9. Data Security

We use reasonable administrative, technical, and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Children’s Privacy

ClearWord is not intended for children under the age required by applicable law without parental consent. We do not knowingly collect personal information from children without appropriate authorization.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted within the app or on our website. Continued use of the Services after changes become effective constitutes acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

Email: [email protected]

Phone: +1 (520) 230-2401

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